A recent survey, conducted by MarketTools Inc., a leading provider of HR tools and services, revealed its latest findings in employee dissatisfaction among U.S. employees. According to the survey, 47% of respondents cited salary as the leading cause for employee dissatisfaction. In addition, 24% polled said workload was a leading cause, 21% reported lack of opportunities for advancement, and another 21% gave their manager or supervisor as the reason they are dissatisfied at work. Of those surveyed, the report showed that 72% of employees work for companies that don’t have a formal program to solicit employee feedback. Research shows that there is a connection between employee satisfaction, customer satisfaction, and a company’s revenue and profitability.
SHRM.com – Mar. 4, 2011